Return Policy

You can return the products purchased within 14 days from the date of receiving the order and request a refund for the amount paid. Returns will only be accepted for articles that are in the same condition as delivered - as far as possible - and must have their original packaging and label.

In order to return a product, you have to submit a free form application by e-mail (batcc.shop@gmail.com). Including information: Your name, phone number, reason of return and your invoice number. If your package was damaged by delivery carrier please add photos to the document.

While returning an order the Client can exchange it for a similar item (except items bought with discount) or can get back paid expenses. SIA ''DiSi'' is covering delivery expenses only if the Purchase has had a manufacturing defect.

SIA ''DiSi'' will make any appropriate refunds within 14 days from the day of submission and receipt of product.

Return address: Salenieki, Marupes novads, Latvija LV-2167.